Shipping & Return


Shipping

We provide shipping Worldwide.

Delivery Schedule
After you have made your order and we have received a confirmation of your payment, the order will be sent to you within two working days. Delivery usually takes 5-9 working days from date of posting, but may take longer if circumstances beyond our control disrupt postal services.

All information you provide to Freedom Testing will be treated confidentially. Your order will be sent to you in a blank, anonymous package without the name of our company or anything about the content on it. Read the privacy statement for more information.

Your credit card statement will only show "LP iPay88". Our company name or URL will not appear in your credit card statement. Your credit card statement will not show anything related to "HIV". Ordering at our website is 100% safe and confidential.

Returns

All sales have 30-days warranty unless advertised differently. If the item(s) you have ordered is defective, contact us within the warranty period and we will replace the defective item(s) for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method.

Specific terms are:
  • For replacement, merchandise must be returned within 30 days and in the original packaging.
  • Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items before issuing refunds, or exchanges.
  • Merchandise should be carefully packed and insured for the full purchase price and shipped via traceable means.
  • A refund may be issued if replacement is not available.
  • All defective products will be replaced within the appropriate warranty period.

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HIV Blog

Testimonials

Your test kits are really easy to use. Thanks for the fast delivery as well....

I did not know that HIV and Syphilis test kits do exist until I found out about your site....

A very great test kit. Thank you for selling such a wonderful product !...